Month: March 2013

Call Center

Client / server: this type of tools have a piece of software installed on an application server that contains the database of system and another piece of software installed on the client that can be a PC or a device Mobile. These tools have several advantages in scenarios which require response times high in applications as it can be a Call Center 2. Web: on these platforms is it has the advantages of having a centralized management of the applicative, now that clients generally do not is required any software to operate, but that through an Internet browser is accessed the information. These alternatives are very useful when I have users dispersed in distant geographical locations, but require information online and updated for its management. 3 Phones: This is a variation of the client/server platforms. This is the case of e.g. the automation tools sales force, where the seller has a laptop or mobile device type handheld which carries a small database with relevant and updated information which can be consulted anywhere without having access to the central server. Then through processes of synchronization information is updated against the server either in the Office or through an Internet connection even from a mobile phone.

According to the type of engagement that is made for licensing tools, on the basis that will install a tool already developed and supplied by a software manufacturer, we have three choices of selection: 1. On Premise: with this concept are referred to as tools that are supplied in the form of licensing where the company buys a few usually perpetual licenses of use of a tool already developed. This is the most traditional model in the software world, here your organization acquires a few servers where installed the application and the database of the system. In these models, you should consider not only CRM software but the software base required for its operation, such as operating systems, database and engine components further depending on the tool selection and Hardware or servers and workstations that will have to operate the system.

Windows Server

It is the amount of information, measured in bytes, that you transfer from your Web Site to the computers of visitors every time that they enter. While many companies offer an unlimited bandwidth, make sure that if this is true or just an advertising slogan. Unless you do massive transfer of files, or upload large amounts of photos or videos to the server, a bandwidth of between 2 and 3 GB is sufficient. But always keep in mind how much would cost Additionally these and future growth. 7 Disk space. A Web Site small or medium can weigh between 15 to 20 MB, if you are using mail with webmail, keep in mind the amount of emails that futile to be stored on the server (always advise using the Outlook or another mail client to lower these emails and don’t saturate the disk space on the server).

Keep in mind these 2 factors and if someone gives you unlimited space, note if it is true, and if you truly need it. 8 Email. All Hosting plan must offer E-mail accounts. You must choose the plan that gives you the amount of email that you need for the staff of your company and a plus for future growth. Ensure that ofrecs services include webmail.

7 Operating system and server architecture. You should know exactly what they want and need. Maybe you need a Windows Server to run your ASP applications, or maybe you need a Unix or Linux running Apache Server, you might need an IP fixed or an SSL certificate for your Web of electronic commerce 8.-costs. Cost is always an important factor but for an issue as critical as the web hosting should not prevail the economy, a Council, do not rely on companies with excessive economic plans and also not the most expensive are the best, look for a balance between quality and price. I hope this article will help you in your choice of the best company’s web hosting for your business.