SAP qualified rapid-deployment solutions for SAP business communications management in the DACH region Munich, the YouCon GmbH takes the Mar 21 2012 packages, with their FIT self developed rapid-deployment solutions for SAP business communications management, at the SAP online marketplace EcoHub part. The preconfigured software and service packages are aimed at companies with 25 to 100 users who would benefit to the customer and service communication from SAP business communications management. SAP business communications management is an IP communications solution for contact center, which helps organizations, as soon as possible performance, quality and cost targets, especially in distributed locations, to achieve. It replaces conventional telephone systems through a software-based IP telephony with user-friendly features that ensure a quick handling even at high volume of callers. The software is for the interaction with the application SAP customer relationship management (SAP CRM) developed and prepared.
With the direct Access to SAP CRM stored customer files can be even faster to edit incoming requests and solve. The SAP EcoHub is a special online marketplace for partner solutions in the SAP environment. The marketplace helps customers to find complementary software solutions for your SAP environment to evaluate and acquire. In the form of an online community, SAP EcoHub offers users the opportunity to provide feedback on software solutions. Also software demos can be there.
The online market place supports the customer-focused ecosystem of SAP, increases the overview and the transparency of software offerings. Extensions for SAP solutions, featured business applications, as well as among other applications, business objects portfolio have been certified for use with SAP NetWeaver and SAP solutions can be found under the selected partner offers. Partners of SAP SAP EcoHub opened a further sales channel for new customer business and product differentiation. Participation in the SAP EcoHub, is another evidence of the fact that We are with our own developments on the right track”, explains Peter Kugler, we have the Managing Director of the YouCon GmbH.